Bighorn ByteGeneral Tech Support
Clear, no-nonsense troubleshooting for home and small business. Remote or on-site in Sheridan.
One-off Problem
Quick triage and fix for a specific issue. Remote first; on-site if needed.
- App errors, updates, drivers
- Printer/Wi-Fi issues
- Email and account lockouts
Residential Support
Keep home tech running fast and secure.
- PC tune-ups and cleanup
- Parental controls and DNS filtering
- Wi-Fi coverage fixes (UniFi)
Small Business
Ad-hoc help or ongoing care plans.
- Endpoint updates and AV/EDR
- Account/MFA setup
- Backup checks and restore tests
PC Builds & Upgrades
New systems or targeted upgrades.
- NVMe/SSD installs and cloning
- RAM/GPU upgrades
- Fresh Windows install and hardening
Data & Backups
Protect and recover what matters.
- Backup strategy and testing
- Data transfer and recovery
- NAS setup (TrueNAS/UniFi)
Security & Cleanup
Remove junk and reduce risk.
- Malware removal
- Browser hardening
- Bloat removal and patching
Frequently Asked Questions
Do you offer remote support?
Yes. We use secure, consent-based remote tools. On-site is available in the Sheridan area.
What devices do you support?
Windows and macOS computers, iOS/Android phones, home/office Wi-Fi (UniFi), and common printers/NAS.
How do you protect my data?
We get consent before connecting, avoid copying personal data unless required, and never retain credentials.
How is billing handled?
Transparent hourly billing with minimums noted on the Pricing page. Parts are billed at cost unless noted.
Need help now? Contact us.