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// IT Support

Tech Help That Works

Clear, no-nonsense troubleshooting for home and small business. Remote or on-site in Sheridan.

How We Help

From quick fixes to ongoing support, we handle the tech so you can focus on what matters.

One-off Problems

Quick triage and fix for a specific issue. Remote first; on-site if needed.

  • App errors, updates, drivers
  • Printer/Wi-Fi issues
  • Email and account lockouts

Residential Support

Keep home tech running fast and secure.

  • PC tune-ups and cleanup
  • Parental controls and DNS filtering
  • Wi-Fi coverage fixes (UniFi)

Small Business

Ad-hoc help or ongoing care plans.

  • Endpoint updates and AV/EDR
  • Account/MFA setup
  • Backup checks and restore tests

PC Builds & Upgrades

New systems or targeted upgrades.

  • NVMe/SSD installs and cloning
  • RAM/GPU upgrades
  • Fresh Windows install and hardening

Data & Backups

Protect and recover what matters.

  • Backup strategy and testing
  • Data transfer and recovery
  • NAS setup (TrueNAS/UniFi)

Security & Cleanup

Remove junk and reduce risk.

  • Malware removal
  • Browser hardening
  • Bloat removal and patching

Common Questions

Do you offer remote support?

Yes. We use secure, consent-based remote tools. On-site is available in the Sheridan area.

What devices do you support?

Windows and macOS computers, iOS/Android phones, home/office Wi-Fi (UniFi), and common printers/NAS.

How do you protect my data?

We get consent before connecting, avoid copying personal data unless required, and never retain credentials.

How is billing handled?

Transparent hourly billing with minimums noted on the Pricing page. Parts are billed at cost unless noted.

Need Tech Help?

Describe the issue and we'll figure out the fastest path to a fix.

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