Pricing
Simple starting points. Final quotes reflect your environment.
Managed IT
Per-user IT support. Standard adds Email Basic; Premium bundles Email Plus, Website Care & Server Care.
Essentials
- Remote monitoring & alerts
- Windows patching & updates
- AV/EDR management
- Help desk 9-5 MT
- Next-business-day response
Standard
- Everything in Essentials
- 4-hour target response
- Vendor liaison support
- Microsoft 365 / Google admin
Premium
- Everything in Standard
- 1-hour target response
- Quarterly vCIO & roadmap
- Security awareness training
Website Care
Monthly maintenance. Security, updates, backups, content changes. Standard+ includes Email.
Care Lite
Set-it-and-forget-it baseline
- Monthly core & plugin updates
- Daily off-site backups
- 1 small content change/month
- 2-business-day response
Care Standard
Actively monitored
- Everything in Lite
- 24/7 uptime monitoring
- Monthly status report
- Up to 3 small content changes/month
- 4-hour response target
Care Pro
Managed partner
- Everything in Standard
- Up to 6 small content changes/month
- 1-hour priority response
- Quarterly strategy call
- Annual security audit
A small content change is a quick edit, about 15 minutes. Things like text tweaks, image swaps, or link updates. Larger projects are quoted separately.
Server Care
Proactive server management. Different pricing for servers we built vs. third-party.
Standard
Servers we built or manage
- 24/7 uptime monitoring
- OS patching & security updates
- Backup verification
- Performance monitoring
- SSL certificate management
External
Third-party or inherited servers
- All Standard features
- Initial system audit
- Legacy software compatibility
- Vendor coordination
- Migration planning
Email Hosting
All plans include custom-domain mailboxes (you@yourcompany.com). Stand alone, or bundled into Web Care Standard+ and Managed IT Standard+.
Email Basic
Email Plus
Email Pro
Labor Rates
Hourly rates for project work and one-off support. Package subscribers receive 20% off.