Pricing
What is published, and what gets quoted.
Care plans, mailboxes and hourly work have numbers you can read right here. A build is quoted every time, because unit count, locations and manufacturer feeds all move it.
Section 01
Website Care
Monthly maintenance for sites Bighorn Byte builds. Updates, backups, monitoring, analytics and content changes. Standard and Pro include a mailbox plan.
Care Lite
Set-it-and-forget-it baseline
$79
per site/month
- Monthly core & plugin updates
- Daily off-site backups
- Outage failover: your site stays up even when its host goes down
- 1 small content change/month
- 2-business-day response
Most Popular
Care Standard
Actively monitored
$149
per site/month
Email Basic
- Everything in Lite
- 24/7 uptime monitoring
- Visitor analytics & lead attribution
- Monthly status report
- Up to 3 small content changes/month
- 4-hour response target
Care Pro
Managed partner
$299
per site/month
Email Plus
- Everything in Standard
- Up to 6 small content changes/month
- 1-hour priority response
- Quarterly strategy call
- Annual security audit
A small content change is a quick edit, about 15 minutes. Things like text tweaks, image swaps, or link updates. Larger projects are quoted separately.
Section 02
Email Hosting
All plans include custom-domain mailboxes (you@yourcompany.com). Stand alone, or bundled into Care Standard and Care Pro.
Email Basic
$9/mo
MailboxesUp to 5
Storage5 GB
Daily send100/day
BUNDLED WITH
›Care Standard
Most Popular
Email Plus
$19/mo
MailboxesUp to 15
Storage10 GB
Daily send500/day
BUNDLED WITH
›Care Pro
Email Pro
$39/mo
MailboxesUp to 40
Storage25 GB
Daily send1,500/day
STANDALONE PLAN
For larger teams with heavy daily email volume.
Section 03
Labor Rates
Hourly rates for project work and one-off support. Package subscribers receive 20% off.
Remote Support
Most everyday work
$88/hr
$110 20% off w/ package
On-site Support
Hands-on hardware or local network
$88/hr
$110 20% off w/ package
After-hours
Outside business hours, weekends, holidays
$132/hr
$165 20% off w/ package