Pricing

Simple starting points. Final quotes reflect your environment.

Per‑user bundles for day‑to‑day IT. Standard includes one care plan (choose 1× Server Care or Website Care Lite). Pro includes both with upgrades.

Essential

$75/user/mo

Monthly minimum $350

Includes 1 hr/mo pooled. Overage $110/hr.

Remote monitoring and alerts
Windows patching and app updates
AV/EDR agent management
Help desk 9–5 MT, next‑business‑day response
Backup monitoring when BDR add‑on is enabled

Standard

$110/user/mo

Monthly minimum $600

Includes 3 hr/mo pooled. Overage $110/hr.

Everything in Essential
Includes one: 1× Server Care OR Website Care Lite (1 site)
Add the other from $79/site or $99/server
4‑hour target response
Vendor liaison (ISP, VoIP, SaaS)
Microsoft 365/Google basic admin

Pro

$150/user/mo

Monthly minimum $1000

Includes 6 hr/mo pooled. Overage $110/hr.

Everything in Standard
Includes 1 Server Care + monthly test restore
Includes Website Care Standard (1 site)
1‑hour target response
Quarterly vCIO + roadmap
Security awareness training

Included	Essential	Standard	Pro
Monitoring + alerts	✔️	✔️	✔️
Windows + app patching	✔️	✔️	✔️
AV/EDR agent mgmt	✔️	✔️	✔️
Help desk 9–5 MT	✔️	✔️	✔️
Target response	Next biz day	4 hrs	1 hr
Vendor liaison	—	✔️	✔️
M365/Google admin	—	✔️	✔️
Backup monitoring (BDR)	✔️	✔️	✔️
Monthly test restore (BDR)	—	✔️	✔️
Quarterly vCIO	—	—	✔️

Backup add‑on (BDR)

From $15/device/mo + storage
Local NAS + cloud bucket (R2/S3)
Write‑protected cloud copies option

NAS / storage hardware

Quoted per build
Must be compatible and supported
On‑site install billed hourly

Care plan add‑ons

Extra Website Care plans from $79/site/mo
Extra Server Care plans from $99/server/mo
Options: +$25 backup monitoring, +$20 monthly test restore

Stipulations: supported OS and hardware, local admin where required, compatible NAS for local backups. Cloud storage billed at cost + 15% for management.

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